Contact:

Name:                            

Company:                     

Phone + Area Code:   

E-Mail Address:          

Service

Are you satisfied with the roof leak service provided?


How satisfied are you with the response time after a service call has been reported?


Are you satisfied with the follow up procedure after service calls have been completed?


Do you feel confident in our ability to respond to emergency leak service and being able to perform?


What could we do differently in our service department to better serve our customers?



Maintenance


Are you satisfied with the current roof maintenance program offered by Wayne's Roofing, Inc.?


How does the cost of roof maintenance and repair work compare to other building maintenance and repair work?


Does the cost of roof maintenance justify the value of the service received from the maintenance agreement?


Do you experience less roof related problems on buildings that have maintenance contracts than on buildings that don't?


Are you satisfied with the reports and follow up information received after roof inspections/maintenance has been performed?


Would you like to see more or less information about your roof in the inspection reports?
More Less Keep it how it is

Would you recommend roof maintenance agreements and/or roof management plans to others?


What could we do differently in the maintenance department to beter serve our customers?



Estimating


Are you satisfied with the response time when providing you with an estimate?


Are our proposals and bids easy to understand, or are they too technical?